Apotheek Mac Donald, operated by MD Pharmaceuticals N.V., respects your privacy and is committed to protecting the personal information of our customers.
1. Information We Collect
We may collect personal information when customers contact us, visit our pharmacy, use our website, or communicate with us through WhatsApp, phone, or other channels.
This information may include:
- Name
- Phone number
- Email address
- Address
- Medication or prescription-related inquiries
- Order or pickup information
- Any other information voluntarily provided by the customer
2. How We Use Your Information
We use customer information to:
- Respond to customer inquiries
- Provide pharmacy-related assistance
- Share order or pickup updates
- Assist with medication or product availability questions
- Improve our customer service
- Send informational or promotional messages only when customers have given consent
3. WhatsApp Communication
Apotheek Mac Donald may use WhatsApp to communicate with customers regarding pharmacy services, customer support, order updates, pickup notifications, and relevant business information.
Customers will only receive WhatsApp communication after providing consent or initiating contact with us.
Customers may opt out at any time by replying with words such as STOP, Unsubscribe, or by directly requesting not to receive further messages. Once an opt-out request is received, we will stop sending promotional or marketing messages.
4. Promotional and Marketing Messages
We only send promotional or marketing messages to customers who have given permission to receive such communication.
Customers are free to withdraw their consent at any time.
5. Sharing of Information
We do not sell or rent customer personal information.
Customer information may only be shared when necessary to:
- Provide our services
- Comply with legal obligations
- Protect the rights and safety of our business, customers, or staff
6. Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
7. Customer Rights
Customers may contact us to request access to, correction of, or deletion of their personal information, where applicable.
8. Contact Information
For privacy-related questions or requests, please contact us:
Apotheek Mac Donald
Operated by MD Pharmaceuticals N.V.
Address: Tourtonnelaan 29, Paramaribo, Suriname
Phone: +597 425095
Website: https://apotheekmacdonald.sr
See also our Terms & Conditions.